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Design and managing phase
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Meeting I. Length: 3 h, level of involvement: Consultation to Collaboration
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- To clarify expectations and motivation for participation
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- Individual sticky notes and subsequent sharing of expectations and motivations
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- List of expectations and motivations for joining the advisory board
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- The researchers used the contributions from the patient representatives to select PRO-measures for the dialogue tool. The chosen PRO-measures included health-related quality of life plus anxiety and depression. The final decision about PRO-measures was validated by the patient representatives in e-mail correspondence
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- To inform patient representatives about the clinical study
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- Assurance that the selected PRO-measures are sufficient to prioritize what is important for patients
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- Dias show about the overall study purpose and design
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- To choose PRO-measures for a dialogue tool
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- Recommendation of PRO-measures on psychological issues in the dialogue tool
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- Exposition of three PRO-measures selected prior to the meeting by the researchers as potential PRO-measures for the dialogue tool
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- The relatives were considered, but to include them would be too wide-ranging. In the final dialogue tool, patients were encouraged to complete PRO together with relatives
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- To choose PRO-measures for research
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- Suggestion of PRO-measures for relatives because relatives play a major role for many patients in managing their disease
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- The participants were asked to state their three most important issues to discuss
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- Recommendation that completion of PRO-measures must be followed by a conversation
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- Questionnaires designed according to an estimated max time consumption of 15 mins.
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- Group work:
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Completing the PRO-measures
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- An IT solution for completion at home and at hospital
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- Endorsement of an open-ended question on the most important issues to discuss in the consultation
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Discussing PRO-measures’ suitability to address patients’ concerns
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- “self-efficacy” and “health-related quality of life” were among domains in the final outcome “battery”, but the potential outcome was difficult to separate from the desired or important outcome
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- Advice on length of the questionnaire: 15 mins for each completion is acceptable
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Selecting PRO-measures
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Discussing the length of the total dialogue tool
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- Advice on completion: preferably at home in a comfortable environment but possible at hospital
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Discussing completion time
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- Suggestion about outcome measures: “self-efficacy” and “health-related quality of life”
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- Exposition and discussion of relevant domains of PRO-measures for research
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Meeting II. Length: 3 h, level of involvement: Consultation to Collaboration
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- To complete a user-friendly patient information sheet
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- Dias show about the decisions made since the last meeting
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- Suggestion for a new title because the original was perceived as too long and not catchy
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- The new title was used
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- All suggested rewritings were implemented
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- To brainstorm on a training manual for clinicians using PRO in the dialogue
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- Information on a meeting for participants when results are available was included in the information sheet
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- Group work:
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- Sentence by sentence rewriting to shorten the text
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Is the information sheet adequate?
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- Rewriting of words that were incomprehensible in order to make it user-friendly
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- The final version was sent out by e-mail and approved in the advisory board
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All members received two draft versions before the meeting; one for the intervention group and one for the control group
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Are the language and grammar easy to understand?
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- Due to lack of time, the patient representatives were not further involved in the development of a training manual
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- Advice to arrange and inform about a meeting to feed back results to participants as a “pay-back” for participation in the clinical trial
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- Short presentation of ideas for a training manual on PRO for physicians
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- Discussion about these ideas (due to lack of time, this was a brief discussion (5 min))
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- No specific ideas for the training manual besides the ideas presented by PI, but the involvement of clinicians was highlighted as an important next step
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Pre-meeting III. Length: 1 h, level of involvement: Not applicable
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- To introduce two new patient representatives
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- Face-to-face meeting with one new patient representative
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- Willingness to contribute as a patient representative
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- Both new patient representatives were included in the advisory board
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Inform about the clinical project, PPI, and responsibilities
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- Telephone meeting with another patient representative
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Meeting III. Length: 2 h, level of involvement: Consultation to Collaboration
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- To welcome the new patient representatives
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- Information about different methods for the intervention fidelity (e.g., interview, observation, audio recording)
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- A joint decision to use audiotaped recordings of consultations
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- Establishment of an ad-hoc sub group
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- To inform about methods of monitoring, documenting and analyzing the way PRO is used in the consultation
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- Willingness to engage as co-creators in the analysis process
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- Contacted the founder of the coding system professor A. Finset in order to set up training and work schedule
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- Information on estimated process and time schedule for collecting and analyzing data
| ○ Spend the additional time needed to engage in this work |
- Signed contract about confidentiality and salary
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- To select an intervention fidelity study design
| ○ Obtain training in a specific coding system |
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- Discussion and decision about method and level of PPI
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| ○ Code separately |
| ○ Meet for discussions |
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Undertaking phase
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Traininga. Length: 7 h, level of involvement: Collaboration
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- To learn how to code audiotaped consultations according to VR-CoDES
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- Training in theory and method of the coding system
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- The patient representatives engaged in the entire training session
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- Knowledge to apply VR-CoDES to other transcripts on audiotaped consultations
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- To decide how to map the use of PRO in the audiotaped consultations
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- Practical exercise in coding exercise transcriptions
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- Joint discussion and decision about how to code the use of PRO
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- Practical experience of using the VR- CoDES
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- Supervision by professor A. Finset
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- Agreement of a plan for the mapping of the use of PRO in the consultation (six questions to address the use of PRO)
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- Discussion on monitoring the use of PRO in consultations
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Homework Ia. Length: 3–4 h, level of involvement: Co-creation
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- To apply the VR-CoDES to transcripts of audiotaped consultations
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- Individual coding (part I) of three consultations with audiotaped length of 11–26 min. Each (7–13 A4 pages each)
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- Individual training and familiarity with the VR-CoDES
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- The underlying basis for collaboration on the analysis
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- To code the use of PRO
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- Coding of all three audiotaped consultations
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- Focus on PRO in the consultations
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Consensus meeting Ia. Length: 3 h, level of involvement: Co-creation
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- To compare and discuss the individual application of VR-CoDES
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- Comparing our codes with each other’s and with the codes produced by A. Finset
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- Expressions of being emotionally touched by the confrontations with fellow patients’ hard consultations
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- Consensus on how to code
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| ○ We all agree on how to code a patient’s emotional concern or hint of concern, but the character of the hint or the response by the physician is more complicated to code, leading to varied views on why a patient hints various concerns and why physicians respond as they do |
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- To compare and discuss the use of PRO
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Typical agreements and disagreements
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- Emphasizing the importance of the patient-physician relationship in regard to the communication flow
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- Consensus on the use of PRO
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| ○ The three most important issues to discuss are used as a starting point of the dialogue |
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Discussion about consensus
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- Emphasizing the importance of the patient’s position in the course of a disease for the character of hints
| ○ Difficult to tell if PRO symptoms and function are used |
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- Comparing our answers to the six questions to address the use of PRO
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| ○ Mainly, the physician initiates the dialogue |
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- Arguments on how a physician response can depend on how experienced a physician is
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- Joint mapping of how PRO was referred to, initiated and used
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Homework IIa. Length: 4–5 h, level of involvement: Co-creation
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- To apply the VR-CoDES to transcripts of audiotaped consultations
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- Individual coding (II) of three consultations with an audiotaped length of 14–60 min each (9–24 A4 pages each)
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- Individual training and familiarity with the VR-CoDES
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- The underlying basis for collaboration on the analysis
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- To code the use of PRO
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- Additional focus on the use of PRO in the consultations
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- Coding of all three audiotaped consultations
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Consensus meeting IIa. Length: 3 h, level of involvement: Co-creation
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- To compare and discuss the individual application of VR-CoDES
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- Comparing our codes to each other’s and to the codes produced by A. Finset
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- One patient representative told about hearing information about prognosis that she had tried to avoid in relation to her own disease
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- None of the patient representatives regret having been involved in the co-production
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- To compare and discuss the use of PRO
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Any typical agreements and disagreements
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- The ad-hoc sub-group is more aligned in the codes than at last consensus meeting
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- One patient representative highlighted that a repeated question from a patient to a physician may not indicate an underlying concern, but might indicate an unacceptable physician response
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- A new vocabulary and perspective to talk about the dialogue based on PRO in the consultation
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- To discuss the impact of co-creation so far and going forward
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- Comparing our answers to the six questions to address the use of PRO
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- Validation of cues and concerns found (by patient representatives)
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- The dialogue tool was used as intended in all the audiotaped consultations
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- The analysis revealed that the open-ended questions were the starting point of the dialogue, but we were unable to tell if the validated PRO-measurements were used during the consultations
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- Recognition of the concerns and the questions in the audiotaped consultations
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- Joint mapping of how PRO was referred to, initiated and used
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Workshop on evaluation of the impact of PPIa. Length: 2½ hours, level of involvement: Co-creation
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- To work out challenges in doing PPI in our case
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- Discussions about engaging in this research project based on an interactive presentation software
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- Guiding points for patient representatives and researchers in doing PPI, e.g.:
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- Co-creation was feasible in the case
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- To determine the impact of PPI on the patient representatives, the researchers and the outcome
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- PPI was beneficial throughout the research process in order to incorporate the perspectives of patients with metastatic melanoma
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| ○ Clarify responsibility and expectations explicitly |
- The validation of output and outcome assisted in a recognition of own contributions
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- Gathering advice for other patients and researchers who engage in PPI in research
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| ○ Be aware of information harm |
| ○ Create room for trust and respect to unfold |
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- Validation of contributions and outcomes
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| ○ Be aware of expenses (time and money) |
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- Validation of the outputs and outcomes presented by PI. A few more were added
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Disseminating phase
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Meeting Ib. Length: 2½ hours, level of involvement: Co-creation
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- To plan participation at an international conference on quality of life research (patient research partner scholarship obtained)
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- Discussing different invitations to participate in session and panel discussions about patient engagement in research
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- Joint decision to participate at one session as panelists and in one session as an active audience member
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- Feedback to the session organizers about our decisions about participation
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- Joint performances to demonstrate and display our cooperation in the research process
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- To discuss the first draft of a poster made by PI
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- Discussing the content, layout, and presentation of the poster
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- Poster
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- Poster finalized by PI included the input from the patient
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| ○ Layout is agreed upon as introduced by PI |
| ○ Content is agreed upon, but with the idea to outline considerations about PPI in research from both the researchers’ and patients’ perspectives |
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Tele-conference with organizers and panelistsb. Length: 1 h, level of involvement: Not applicable
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- To receive an introduction about the session in which we were to become panelists
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- Meeting the organizers and other panelists
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- Initial preparation as panelists
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- The initial preparation for the joint performance
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- Discussing the format and questions for the panelists
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Meeting IIb. Length: 2 h, level of involvement: Collaboration
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- To finalize the preparation for the conference
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- Discussing the questions for the panelists
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- Final preparation for the conference and our performances
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- Confidence in our performance
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- Brainstorming answers for panel questions
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- Check on practicalities, such as travel documents and the conference programme
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- Discussing travel and conference programme
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Participation at ISOQOL conference 2019b. Length: 4 days, level of involvement: Collaboration
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- To present our work on PPI together
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- Poster presentation on PPI in research
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- Numerous responses to our presentations
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- International acclaim for our work on PPI in cancer care
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- To network with researchers and stakeholders interested in patient engagement
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- Panel discussion on patient engagement in research
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- International network
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- Informal dinner with Special Interest Group for Engagement
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- Participating in sessions about PPI
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Meeting IIIb. Length: 2 h, level of involvement: Collaboration
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- To go over the paper based on a thorough, individual perusal
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- Discussion of results and discussion paragraph
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- One patient representative participated in publishing the present article
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- Agreement between all authors
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- To obtain consensus on the content
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- Writing of layman summary
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- Layman summary written by patient representative and PI
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- Review and approval of the article
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Meeting IIIIb. Future planning, level of involvement: co-creation
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- Feedback of results to clinicians is to be planned in detail
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- Feedback of results to participants is to be planned in detail
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